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Customer communications is a vital tool in maintaining customer loyalty, and attracting new customers.
It takes at least 5 times the time and expense to acquire a new customer as it does to keep one, and customer communications is the key to keeping your loyal customers.
using printed materials, newsletters, electronic newsletters, and your website to stay connected with your customers.
Increase revenue with these proven tools:
• Printed materials
• Newsletters
• Electronic Newsletters
• Fresh Website
(Click here to view the Table of Contents)
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Written by Jane Eckert, expert on farm direct marketing and Bill Mauk, writer, website designer, and former corporate communications director. They have developed a step-by-step manual that helps you increase sales and profits by building the customer connection. 
